Inspiralight Terms & Conditions

All Inspiralight lamps are custom made to order. 
 
Order Placement:
 
Standard deposit 30% of order value payable at time of order placement, balance on completion against final invoice prior to delivery. Work on fulfilling the order will only commence once payment received. Where a significant amount of lamp customisation is involved we reserve the right to request a 50% deposit at time of order placement, in such cases this will be clearly stated on the quotation.
 
Title of Goods:
 
All goods remain the property of Inspiralight Ltd until payment received in full.
 
Order Cancelation:
 
Should you change your mind within four weeks of order placement we will refund in full. Thereafter due to a high level of manufacturing commitment against custom items the deposit is non- returnable.
 
Returns:
 
We are a small organisation that values its customers above all else and will always endeavour to rectify any concerns or dissatisfaction. However should you not be entirely happy with your finished lamp or our service we operate a simple and straight forward returns policy:
If dissatisfied we ask that you contact us within 24hrs of taking delivery. Returns will not be considered unless notified within 3 days of delivery.
Returns must be unused and repacked carefully in original packing.
The cost of any return is the responsibility of the customer. Due to the size and weight of most of our products and the logistics involved we will make the necessary arrangements or collect the item(s) ourselves. Please ask for a quotation. If you wish to make arrangements for transit yourself, please inform us before doing so and be sure to insure the goods in transit.
As all lamps are made to order and highly customised we charge a 35% return fee.
 
Guarantees:
 
Inspiralight Ltd. Guarantees all its products against faulty manufacturing and materials for 12 months from date of delivery.
  
Due Care & Attention:
 
Customers should ensure that instructions for use, care and maintenance (if provided) are read carefully before initial use and that the correct light bulb is fitted.
 
Children:
 
None of our products are suitable for use or operation by children under the age of five years old.
 
 
WEBSITE DISCLAIMER
 
1.Introduction - This disclaimer governs your use of the Inspiralight Ltd website, www.inspiralight.com; by using this website, you accept this disclaimer in full. If you disagree with any part of this disclaimer, do not access or view the Inspiralight Ltd website.
2. The Disclaimer - This disclaimer is based on a precedent created by SEQ Legal for Website Contracts
3.Intellectual property rights - Unless otherwise stated, we or our licensors own all intellectual property rights in the website and material on the website. Subject to the licence below, all these intellectual property rights are reserved.
4. Licence to use website - You may view, download for caching purposes only, and print pages or product images from the website, provided that:
(a) you do not under any circumstances republish material from this website (including republication on another website), or reproduce or store material from this website in any public or private electronic retrieval system;
(b) show any material from the website in public;
(c) you do not under any circumstances reproduce, duplicate, copy, sell, resell, visit, or otherwise exploit our website or material on our website for a commercial purpose, without express written consent from Inspiralight Ltd;
(d) you do not under any circumstances edit or otherwise modify any material on the website.
5.Limitations of liability - The information on the Inspiralight website is provided by Inspiralight Ltd for your use under this licence free-of-charge, in so using the website you acknowledge that it would be unreasonable to hold Inspiralight Ltd liable in respect of the website and the information contained therein on the website.
Whilst Inspiralight Ltd endeavours to ensure that the information on the website is correct, Inspiralight Ltd does not warrant its completeness or accuracy; nor does Inspiralight Ltd commit to ensuring that the website remains available at all times or that the material within the website pages is kept up-to-date.
To the maximum extent permitted by applicable law we exclude all representations, warranties and conditions relating to this website and the use of this website (including, without limitation, any warranties implied by law of satisfactory quality, fitness for purpose and/or the use of reasonable care and skill).
Nothing in this disclaimer will: (a) limit or exclude our or your liability for death or personal injury resulting from negligence; (b) limit or exclude our or your liability for fraud or fraudulent misrepresentation; (c) limit any of our or your liabilities in any way that is not permitted under applicable law; or (d) exclude any of our or your liabilities that may not be excluded under applicable law.
The limitations and exclusions of liability set out in this Section and elsewhere in this disclaimer: (a) are subject to the preceding paragraph; and (b) govern all liabilities arising under the disclaimer or in relation to the subject matter of this disclaimer, including liabilities arising in contract, in tort (including negligence) and for breach of statutory duty – including, without limitation, any loss of profit, contracts, business, goodwill, data, income, revenue or anticipated savings; liability to you in respect of any losses arising out of any event or events beyond our reasonable control; liability to you in respect of any business losses, including (without limitation) loss of or damage to profits, income, revenue, use, production, anticipated savings, business, contracts, commercial opportunities or goodwill; liability to you in respect of any special, indirect or consequential loss or damage.
6. Entire agreement - This disclaimer together with our privacy policy constitutes the entire agreement between you and Inspiralight Ltd in relation to your use of the Inspiralight website, and supersedes all previous agreements in respect of your use of the website.
7. Law and jurisdiction - This notice will be governed by and construed in accordance with English law, and any disputes relating to this notice shall be subject to the exclusive jurisdiction of the courts of England and Wales.
 
 
PRIVACY POLICY
 
Inspiralight is committed to safeguarding the privacy of its customers while providing the highest possible quality of service. Your privacy is really important to us, and we understand how important it is to you. Inspiralight Ltd does not wittingly disclose customer information to third parties and would only do so knowingly with prior consent from you. Inspiralight will only use the information that it collects about you lawfully in accordance with the Data Protection Act 1998 and according to the Distance Selling Regulations 2000.
Information collected; Inspiralight collects information you supply through enquiry and registration forms and e-mail. We do not sell, distribute or lease your personal information to third parties other than as required by law. We may disclose your information to process and fulfil your order, to provide services you request, for internal business analysis purposes Inspiralight also collects information automatically about your visit to our site. The information obtained in this way is only used in aggregate form and as such cannot be used to identify you. This aggregate information is used to build up marketing profiles aid strategic development and audit usage of the site. You signify your consent to us collecting and using such information by your use of the Inspiralight website. Inspiralight does not send out any unsolicited marketing material to any of its customers.
 
Security:
 
At Inspiralight Ltd data security is one of our highest priorities, we do our upmost to protect the data you provide. Access to our customer information is restricted, only those who need such data to perform a specific job are granted access to personally identifiable information. The PC’s and/or servers on which we store personally identifiable information on are kept in a secure environment.
 
Variation:
 
Inspiralight Ltd. reserves the right to change these terms and conditions from time-to-time as deemed necessary and inline with current legislation.
Business Information

Inspiralight Ltd Registered Office:
 
Ty Hei, Tyr Winch Road, Old St. Mellons, Cardiff CF5 5UW
 
Registered Number: 07363898
Copyright © 2010 All Right Reserved